{"id":92,"date":"2021-01-04T20:15:26","date_gmt":"2021-01-04T19:15:26","guid":{"rendered":"https:\/\/www.kolmar.cz\/?page_id=92"},"modified":"2021-03-05T13:50:37","modified_gmt":"2021-03-05T12:50:37","slug":"reklamace","status":"publish","type":"page","link":"https:\/\/www.kolmar.cz\/cs\/reklamace\/","title":{"rendered":"Reklamace"},"content":{"rendered":"<h1 class=\"wp-block-heading\"><strong>Reklama<\/strong>ce<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Z\u00e1kladn\u00ed ustanoven\u00ed<\/strong><\/h2>\n\n\n\n<p><strong>1.1<\/strong>&nbsp;Reklamaci lze prov\u00e9st pouze v p\u0159\u00edpad\u011b, \u017ee je zbo\u017e\u00ed v z\u00e1ru\u010dn\u00ed dob\u011b. D\u00e9lka z\u00e1ru\u010dn\u00ed doby zpravidla \u010din\u00ed 2 roky (nen\u00ed-li uvedeno jinak).<\/p>\n\n\n\n<p><strong>1.2<\/strong>&nbsp;Do z\u00e1ruky nespadaj\u00ed krom\u011b dal\u0161\u00edch tyto p\u0159\u00edpady:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>zbo\u017e\u00ed bylo reklamov\u00e1no po z\u00e1ru\u010dn\u00ed dob\u011b<\/li><li>zbo\u017e\u00ed bylo neodborn\u011b instalov\u00e1no, upravov\u00e1no \u010di opravov\u00e1no<\/li><li>zbo\u017e\u00ed bylo pou\u017e\u00edv\u00e1no v rozporu s p\u0159ilo\u017een\u00fdm n\u00e1vodem k obsluze<\/li><li>zbo\u017e\u00ed bylo po\u0161kozeno \u017eivlem<\/li><li>vodou, bleskem, ohn\u011bm nebo elektrick\u00fdm v\u00fdbojem<\/li><li>do\u0161lo k neopr\u00e1vn\u011bn\u00e9 zm\u011bn\u011b \u00fadaj\u016f v z\u00e1ru\u010dn\u00edm listu<\/li><\/ul>\n\n\n\n<p><strong>1.3<\/strong>&nbsp;Z\u00e1ruka se vztahuje na bezvadnou funkci v\u00fdrobku p\u0159i spr\u00e1vn\u00e9m pou\u017e\u00edv\u00e1n\u00ed a na vady vznikl\u00e9 prokazatetnou vinou v\u00fdrobce. Reklamace mechanick\u00e9ho po\u0161kozen\u00ed v\u00fdrobku, kter\u00e9 nebylo patrn\u00e9 p\u0159i p\u0159evzet\u00ed z\u00e1silky, je nutn\u00e9 uplatnit neprodlen\u011b po jejich odhalen\u00ed, tj. ihned po prvn\u00edm pou\u017eit\u00ed v\u00fdrobku. Pozd\u011bj\u0161\u00ed reklamace mechanick\u00e9ho po\u0161kozen\u00ed v\u00fdrobku ji\u017e nen\u00ed mo\u017en\u00e9 uznat.<\/p>\n\n\n\n<p><strong>1.4<\/strong>&nbsp;Ze z\u00e1ruky jsou vy\u0148aty d\u00edly podl\u00e9haj\u00edc\u00ed p\u0159irozen\u00e9mu opot\u0159eben\u00ed a z\u00e1vady vznikl\u00e9 dopravou, nevhodn\u00fdm skladov\u00e1nim \u010di ne\u0161etrn\u00fdm zach\u00e1zen\u00edm. Krat\u0161\u00ed \u017eivotnost v\u00fdrobku nelze tedy pova\u017eovat za vadu a nejde ani reklamovat.<\/p>\n\n\n\n<p><strong>1.5<\/strong>&nbsp;Z\u00e1ruka se nevztahuj\u00ed na zbo\u017e\u00ed prod\u00e1van\u00e9ho za ni\u017e\u0161\u00ed cenu na vadu, pro kterou byla ni\u017e\u0161\u00ed cena ujedn\u00e1na.<\/p>\n\n\n\n<p><strong>1.6<\/strong>&nbsp;P\u0159i uplat\u0148ov\u00e1n\u00ed n\u00e1rok\u016f je nutn\u00e9 p\u0159edlo\u017eit fakturu o zakoupen\u00ed v\u00fdrobku a p\u0159\u00edpadn\u011b t\u00e9\u017e vypln\u011bn\u00fd z\u00e1ru\u010dn\u00ed list, je-li j\u00edm model vybaven. Prod\u00e1vaj\u00edc\u00ed je sv\u00e9ho z\u00e1vazku z\u00e1ru\u010dn\u00ed opravy zpro\u0161t\u011bn, neuplatn\u00ed-li kupuj\u00edc\u00ed p\u0159\u00edpadn\u00e9 vady bez zbyte\u010dn\u00e9ho odkladu po dob\u011b, kdy mohl p\u0159i vynalo\u017een\u00ed odborn\u00e9 p\u00e9\u010de tyto vady zjistit.<\/p>\n\n\n\n<p><strong>1.7<\/strong>&nbsp;Ve\u0161ker\u00e9 zbo\u017e\u00ed je p\u0159ed odesl\u00e1n\u00edm k z\u00e1kazn\u00edkovi zkontrolov\u00e1no a vyzkou\u0161eno. Provozovatel tohoto obchodu nenese zodpov\u011bdnost za \u0161kody zp\u016fsoben\u00e9 p\u0159epravcem. Zbo\u017e\u00ed si p\u0159ekontrolujte ihned p\u0159i jeho p\u0159evzet\u00ed. Pokud je zbo\u017e\u00ed po\u0161kozen\u00e9, tak jej nep\u0159eb\u00edrejte.<\/p>\n\n\n\n<p><strong>1.8&nbsp;<\/strong>Z\u00e1ru\u010dn\u00ed doba v\u0161em osob\u00e1m, pou\u017e\u00edvaj\u00edc\u00edm v\u00fdrobek pro \u00fa\u010del podnik\u00e1n\u00ed nebo obchodu s dan\u00fdm v\u00fdrobkem, nen\u00ed stanovena Ob\u010dansk\u00fdm z\u00e1kon\u00edkem a stanovuje ji konkr\u00e9tn\u00ed dovozce \u010di v\u00fdrobce.<\/p>\n\n\n\n<p><strong>1.9<\/strong>&nbsp;Pokud si z\u00e1kaznik nevyzvedne zbo\u017e\u00ed z vy\u0159\u00edzen\u00e9 reklamace do 6 m\u011bs\u00edc\u016f ode dne, kdy byl o vy\u0159\u00edzen\u00ed informov\u00e1n, vyhrazuje si prod\u00e1vaj\u00edc\u00ed pr\u00e1vo zbo\u017e\u00ed prodat a v\u00fdt\u011b\u017eek pou\u017e\u00edt na \u00fahradu skladn\u00e9ho.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Postup p\u0159i reklamaci<\/strong><\/h2>\n\n\n\n<p><strong>2.1<\/strong>&nbsp;P\u0159i zji\u0161t\u011bn\u00ed z\u00e1vady n\u00e1s kontaktujte e-mailem. Popi\u0161te z\u00e1vadu v\u00fdrobku a p\u0159\u00edpadn\u00e9 dal\u0161\u00ed nedostatky. P\u0159\u00edpadn\u011b za\u0161lete zbo\u017e\u00ed zp\u011bt na na\u0161i adresu v\u010detn\u011b podrobn\u00e9ho popisu z\u00e1vady. Dbejte na pe\u010dliv\u00e9 zabalen\u00ed z\u00e1silky. V tomto p\u0159\u00edpad\u011b neneseme zodpov\u011bdnost za p\u0159\u00edpadn\u00e9 poru\u0161en\u00ed a bal\u00edk bude vr\u00e1cen zp\u011bt odes\u00edlateli. V p\u0159\u00edpad\u011b jak\u00fdchkoliv nejasnost\u00ed nebo dotaz\u016f n\u00e1s kontaktujte (viz. kontakty na provozovatele)<\/p>\n\n\n\n<p><strong>2.2<\/strong>&nbsp;Reklamace pos\u00edlejte na adresu:<\/p>\n\n\n\n<p><strong>Kolmar s.r.o.<\/strong><\/p>\n\n\n\n<p><strong>Michal Lal\u00e1k<br>W\u00e1gnerova 1118\/5b<br>614 00 Brno, \u010cesk\u00e1 republika<br>773 795 138<\/strong><\/p>\n\n\n\n<p>Tyto podm\u00ednky nab\u00fdvaj\u00ed \u00fa\u010dinnosti dnem&nbsp;<strong>13.3.2020<\/strong>.&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Reklamace 1. Z\u00e1kladn\u00ed ustanoven\u00ed 1.1&nbsp;Reklamaci lze prov\u00e9st pouze v p\u0159\u00edpad\u011b, \u017ee je zbo\u017e\u00ed v z\u00e1ru\u010dn\u00ed dob\u011b. D\u00e9lka z\u00e1ru\u010dn\u00ed doby zpravidla \u010din\u00ed 2 roky (nen\u00ed-li uvedeno jinak). 1.2&nbsp;Do z\u00e1ruky nespadaj\u00ed krom\u011b dal\u0161\u00edch tyto p\u0159\u00edpady: zbo\u017e\u00ed bylo reklamov\u00e1no po z\u00e1ru\u010dn\u00ed dob\u011b zbo\u017e\u00ed bylo neodborn\u011b instalov\u00e1no, upravov\u00e1no \u010di opravov\u00e1no zbo\u017e\u00ed bylo pou\u017e\u00edv\u00e1no v rozporu s p\u0159ilo\u017een\u00fdm n\u00e1vodem k [&#8230;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-92","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reklamace | Kolmar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kolmar.cz\/cs\/reklamace\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklamace | Kolmar\" \/>\n<meta property=\"og:description\" content=\"Reklamace 1. 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D\u00e9lka z\u00e1ru\u010dn\u00ed doby zpravidla \u010din\u00ed 2 roky (nen\u00ed-li uvedeno jinak). 1.2&nbsp;Do z\u00e1ruky nespadaj\u00ed krom\u011b dal\u0161\u00edch tyto p\u0159\u00edpady: zbo\u017e\u00ed bylo reklamov\u00e1no po z\u00e1ru\u010dn\u00ed dob\u011b zbo\u017e\u00ed bylo neodborn\u011b instalov\u00e1no, upravov\u00e1no \u010di opravov\u00e1no zbo\u017e\u00ed bylo pou\u017e\u00edv\u00e1no v rozporu s p\u0159ilo\u017een\u00fdm n\u00e1vodem k [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.kolmar.cz\/cs\/reklamace\/\" \/>\n<meta property=\"og:site_name\" content=\"Kolmar\" \/>\n<meta property=\"article:modified_time\" content=\"2021-03-05T12:50:37+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Odhadovan\u00e1 doba \u010dten\u00ed\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.kolmar.cz\/reklamace\/\",\"url\":\"https:\/\/www.kolmar.cz\/reklamace\/\",\"name\":\"Reklamace | Kolmar\",\"isPartOf\":{\"@id\":\"https:\/\/www.kolmar.cz\/#website\"},\"datePublished\":\"2021-01-04T19:15:26+00:00\",\"dateModified\":\"2021-03-05T12:50:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.kolmar.cz\/reklamace\/#breadcrumb\"},\"inLanguage\":\"cs\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.kolmar.cz\/reklamace\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.kolmar.cz\/reklamace\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.kolmar.cz\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Reklamace\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.kolmar.cz\/#website\",\"url\":\"https:\/\/www.kolmar.cz\/\",\"name\":\"Kolmar\",\"description\":\"Depo \u010cSD modelov ve\u013ekosti TT\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.kolmar.cz\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"cs\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Reklamace | Kolmar","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.kolmar.cz\/cs\/reklamace\/","og_locale":"cs_CZ","og_type":"article","og_title":"Reklamace | Kolmar","og_description":"Reklamace 1. 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